Last updated: April 14, 2026
By accessing or using Monqez AI ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
Monqez AI provides an AI-powered customer support automation platform that allows businesses to deploy AI chat agents across multiple channels. The Service includes agent configuration, conversation management, analytics, and integration tools.
You must create an account to use the Service. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, or impair the Service. You may not attempt to gain unauthorized access to any part of the Service, or interfere with other users' use of the Service.
The Service and its original content, features, and functionality are owned by Monqez AI and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of content you submit through the Service.
Some features of the Service require a paid subscription. Subscription fees are billed in advance on a monthly or annual basis. You can cancel your subscription at any time; cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.
To the maximum extent permitted by law, Monqez AI shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of or inability to use the Service. Our total liability for any claims under these terms shall not exceed the amount you paid us in the last 12 months.
We reserve the right to terminate or suspend your account at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.
We reserve the right to modify these Terms at any time. We will notify users of significant changes by email or through the Service. Your continued use of the Service after changes constitutes acceptance of the updated Terms.
For any questions about these Terms of Service, please contact us at: support@monqezai.io